Robinson Helicopter Company (RHC) has entered an agreement with Rotorcorp Services that will see the Atlanta-based company transition from parts seller to a field service representative as part of Robinson Helicopter’s global network of Authorised Service Centres for future standard parts orders, providing customers with improved access to parts and service, reduced lead times, and local support. Customers are encouraged to contact their local Service Centre for future orders.
“This collaboration will allow us to further ensure aircraft safety, speed of parts delivery, and overall customer service to support our global operators,” said David Smith, President and CEO of Robinson Helicopter Company. “Rotorcorp has been a key partner over the last decade and will serve as a critical part of our network.”
“We remain committed to fulfilling all outstanding orders placed with Rotorcorp in 2023 and 2024,” added Sean Casey, CEO of Rotorcorp. “The existing Rotorcorp team will continue to manage these past orders and provide updates until delivery is complete ensuring the customer stays operational.”
